Privacy Policy
Before you ever fill in a form or send us an email, no personal information about you exists in our systems. It is only when you actively reach out to Coronation Reef Advisory — by submitting our contact form or subscribing to our email list — that your personal information begins its journey through our organisation. This Privacy Policy explains, step by step, how that information reaches us, what we do with it, how long we keep it, and what rights you have over it, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
1. How Your Information Reaches Us
Coronation Reef Advisory (Pty) Ltd (Proprietary Limited (Pty) Ltd), trading as Coronation Reef Advisory, operates the website at alverino.site and provides financial consulting services. We collect personal information through two principal channels on our site:
- The contact form. When you complete and submit our contact form, you voluntarily provide us with your name, email address, telephone number, and any details you choose to include in your message regarding your financial consulting enquiry.
- The email subscription. When you subscribe to receive updates and insights from us, you provide your email address, and optionally your name, for the purpose of receiving our newsletter and marketing communications.
We do not collect personal information from third parties, and we do not purchase contact lists. Every record in our database originates from one of these two direct interactions, or from the technical logging described in Section 5 below.
2. What Happens to Contact Form Submissions
Once you submit the contact form, the information travels via our website's hosting infrastructure to an internal mailbox monitored by our consulting team. A staff member reviews your enquiry, and your details are used solely to respond to you, assess your request for financial consulting services, and, where a business relationship follows, to prepare a service engagement. We process this information on the basis of your consent, given by voluntarily submitting the form, and, where an engagement proceeds, on the basis that processing is necessary to take steps towards concluding a contract with you.
3. What Happens to Email Subscriptions
When you subscribe, your email address is added to our mailing list, hosted by our email marketing provider. We use this list to send periodic newsletters, market commentary, and promotional material relating to our financial consulting services. Processing here is based on your consent. You may withdraw that consent at any time by clicking the "unsubscribe" link included in every email we send, or by contacting us directly using the details in Section 9.
4. Legal Bases for Processing
In accordance with POPIA, we only process your personal information where one of the following applies:
- you have consented to the processing (contact form submission, newsletter subscription);
- the processing is necessary to carry out actions for the conclusion or performance of a contract to which you are a party (engaging our consulting services);
- the processing is necessary to comply with a legal obligation to which we are subject (for example, financial record-keeping obligations); or
- the processing is necessary to pursue our legitimate interests, such as maintaining the security and functioning of our website.
5. Cookies and Technical Data
As you browse alverino.site, your device automatically exchanges technical information with our servers, including your IP address, browser type, device type, and pages visited. This occurs through cookies and similar tracking technologies. Full detail on the categories of cookies used, their purposes, and how to manage your preferences is set out in our separate Cookie Policy, which forms part of our data protection framework alongside this document.
6. Hosting and Third-Party Processors
Our website and the data it collects are hosted on servers operated by third-party hosting providers, and our email subscription list is managed through a third-party email marketing platform. These providers act as operators (processors) on our behalf and are contractually bound to process personal information only on our instructions and to apply appropriate security safeguards, as required by section 21 of POPIA. Where any such provider is located outside South Africa, we ensure that the transfer is subject to conditions that provide an adequate level of protection, as required by section 72 of POPIA.
7. Retention of Personal Information
We do not keep personal information for longer than is necessary for the purposes for which it was collected, unless a longer period is required or permitted by law. Retention periods for each category of data we hold are set out below.
| Category of Data | Source | Retention Period |
|---|---|---|
| Contact form submissions (name, email, phone, message) | Contact form | 24 months from last contact, or duration of client engagement plus 5 years for financial record purposes |
| Newsletter subscriber details (email, name) | Email subscription | Until you unsubscribe or request deletion |
| Client engagement and financial advisory records | Contractual relationship | 5 years after termination of engagement, in line with applicable financial and tax record-keeping laws |
| Website technical/log data | Automated collection (cookies, server logs) | 13 months |
8. Your Rights as a Data Subject
Under POPIA, you have the right to:
- be notified that your personal information is being collected, and for what purpose;
- access the personal information we hold about you;
- request correction or deletion of personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully;
- object, on reasonable grounds, to the processing of your personal information;
- withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before such withdrawal;
- not be subject to a decision based solely on automated processing which affects you significantly;
- lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed.
The Information Regulator may be contacted at [email protected] or via its offices in Pretoria, should you wish to escalate a concern after contacting us directly.
9. Exercising Your Rights / Contacting Us
To exercise any of the rights above, or to ask any question about how we handle your personal information, please contact us using the details below:
Coronation Reef Advisory (Pty) Ltd (Proprietary Limited (Pty) Ltd), trading as Coronation Reef Advisory
48 Beatrix Avenue, 1035 Witbank, South Africa
Email: [email protected]
Telephone: +27 13 406 2246
Company registration number: 3152365422
We will respond to all legitimate requests within a reasonable period, and in any event within the timeframes prescribed by POPIA.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. The revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically. This policy was last updated in 2026.